Enquiries

Labuan FSA aspires to foster greater public confidence and create an organisation that effectively regulates and supervises the Labuan financial institutions in Labuan IBFC. Labuan FSA has put in place various channels for public enquiry and complaints, comprising:

Appointment-based meeting at Labuan FSA offices;
For general enquiries, please email to [email protected] or call the Customer Relations officer at 03-8873 2058.

We are committed to:
Provide efficient and effective services in handling and facilitating resolution of complaints and enquiries.
Enhance public awareness and understanding on financial matters in Labuan IBFC.
Prompt Response for Enquiries and Complaints
Labuan FSA welcomes and encourages all enquiries, feedback, and complaints as opportunities to understand financial consumers' concerns. Financial consumers are required to communicate with the Labuan FSA regarding their enquiries and complaints through the channels listed above.

Enquiry Form

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